As the Chapter 13 Case Administrator, Tracey Rubel handles the complex reorganization bankruptcies. While she enjoys the complexities of her job, her greatest satisfaction comes in getting financial relief for the clients and seeing the difference this makes in their lives. “We have a lot of people who come in here in crisis, and we are able to make them feel better. You can see the relief in their face. That is why I work here,” she says.
She says it is a 24 hour a day job because financial worries are not limited to 9-5. They keep clients up at night. “There are always emergencies; there is always something someone is struggling with. Our job is to take the worry off.”